The Leasing Assistant reports to the onsite Property Manager and is responsible for assisting the leasing team with day-to-day operations and leasing efforts. The Leasing Assistant contributes to the overall success of the property by supporting the team as a whole, including assisting with marketing, move-ins and resident events as well as miscellaneous administrative duties as detailed below.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Acts as the face of the property, greeting visitors and answering phones
Follows up with outstanding leads in the Yardi CRM system
Checks in and distributes incoming packages
Conducts outreach marketing under the guidance of Corporate Marketing including building relationships with the local community
Assists in building of new resident folders and baskets
Distributes communications throughout the community as needed
Assists in the execution of resident events
Supports team in leasing efforts as needed
Helps maintain resident amenities, keeping areas such as the business center and coffee cart in great condition
Additional administrative duties as assigned, including but not limited to filing and data entry
Special projects as needed including file audits
Top-notch written and verbal communication skills
Excellent multitasking and organizational abilities
Innate ability to both work on a team and independently with limited supervision
Strong customer service skills
Required Education and Experience
2 years’ customer service experience
Proficiency in Microsoft Office, particularly Excel
Preferred Education and Experience
1-3 years’ administrative/office experience
Multifamily leasing experience is a plus
Knowledge of the Yardi multifamily platform is a plus
Position Type/Expected Hours of Work
Full Time Position with a minimum 40 hours per week.
Various trips within the Charlotte area may be necessary for community business in addition to regional networking events. Travel for training is possible.
The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that this job description is not designed to cover all activities, duties or responsibilities. Activities duties and responsibilities may change at any time with or without notice.
Job Type: Full-time
Microsoft Office: 3 years (Preferred)
Leasing: 1 year (Preferred)
Customer Service: 2 years (Preferred)
Paid time off
Other types of insurance
Retirement benefits or accounts