Ayrsley Lofts Leasing Assistant

The Leasing Assistant reports to the onsite Property Manager and is responsible for assisting the leasing team with day-to-day operations and leasing efforts. The Leasing Assistant contributes to the overall success of the property by supporting the team as a whole, including assisting with marketing, move-ins and resident events as well as miscellaneous administrative duties as detailed below.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Acts as the face of the property, greeting visitors and answering phones

  • Follows up with outstanding leads in the Yardi CRM system

  • Checks in and distributes incoming packages

  • Conducts outreach marketing under the guidance of Corporate Marketing including building relationships with the local community

  • Assists in building of new resident folders and baskets

  • Distributes communications throughout the community as needed

  • Assists in the execution of resident events

  • Supports team in leasing efforts as needed

  • Helps maintain resident amenities, keeping areas such as the business center and coffee cart in great condition

  • Additional administrative duties as assigned, including but not limited to filing and data entry

  • Special projects as needed including file audits


  • Top-notch written and verbal communication skills

  • Excellent multitasking and organizational abilities

  • Innate ability to both work on a team and independently with limited supervision

  • Strong customer service skills

Required Education and Experience

  • 2 years’ customer service experience

  • Proficiency in Microsoft Office, particularly Excel

Preferred Education and Experience

  • 1-3 years’ administrative/office experience

  • Multifamily leasing experience is a plus

  • Knowledge of the Yardi multifamily platform is a plus

Position Type/Expected Hours of Work

Full Time Position with a minimum 40 hours per week.

Travel Requirements

Various trips within the Charlotte area may be necessary for community business in addition to regional networking events. Travel for training is possible.

The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that this job description is not designed to cover all activities, duties or responsibilities. Activities duties and responsibilities may change at any time with or without notice.

Job Type: Full-time


  • Microsoft Office: 3 years (Preferred)

  • Leasing: 1 year (Preferred)

  • Customer Service: 2 years (Preferred)

Additional Compensation:

  • Commission

Work Location:

  • One location

Benefits offered:

  • Paid time off

  • Health insurance

  • Dental insurance

  • Other types of insurance

  • Retirement benefits or accounts